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February 19, 2014



Roseann -

Great comment! I’d love to hear how your next call goes!



Great post! Timely as well...just hours ago I was on a call about a problem where there was 95% focus on the band aid vs. fixing the root cause. The band aid will involve way more time and effort over time than will the fix. Love your questions to ask at the start...plan to use them on the next call!

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